Consumer complaints / claims

In the financial sector, the scope of these obligations has been extended further. Similarly, with the extension of the powers of the President of the OCCP to investigate entrepreneurs’ compliance with the law, the associated risks have increased significantly.

We assist clients in complaint’s procedures relating to – for instance - the withdrawal by the consumer from the contract or to the realization of rights resulting from the guarantee.

CONSUMER LAW

more

01

Abusive terms in B2C contracts

The President of the Office of Competition and Consumer Protection (OCCP) monitors the standard ...

02

Infringements of the collective consumer interests

The fines imposed by the OCCP for breach of collective consumer interests are growing in severity. ...

03

Product information; on-line sales

When it comes to product information and online sales, we support clients in their B2C dealings by:

04

Consumer complaints / claims

All businesses selling to consumers must make sure they comply not only with the general rules of ...

COMPETITION

Competition law penetrates all branches of industry, impacting businesses of all scales. The severe sanctions and imprecise law make it a potential minefield, even for the most experienced entrepreneurs.

more
REGULATION

Operating on regulated markets means constantly taking into account the impact of the regulatory authorities. Not only can we assist you in understanding the rules governing your regulated market; we can advise you on how to optimise your business model.

more
LITIGATION

The nature of doing business means that even the most conciliatory contractor can find itself caught up in a dispute, whether in court or not. When such an unpleasant situation arises, it is vital to set the right goals, be consistent in pursuing them and to be on the lookout for optimum solutions...

more